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Poise supplies materials for nonclinical laboratory research only. They are not offered for human or veterinary use, clinical investigation, or diagnostic procedures. Do not administer them to people or animals or use them for self-experimentation, diagnosis, treatment, cure, mitigation or prevention of disease.

Read each product page for its exact identity and listed size. Reference chemistry and scientific literature are not evidence of a supplied lot’s identity or quality.

Use Testing Reports for available lot documents. Match the document’s product, size and batch or lot identifier to the material received. A report applies only to the sample and tests it identifies; it does not establish results for other lots or unreported attributes.

The report-reading guide explains report scope and limitations.

Keep materials sealed and follow the storage and handling conditions documented by the supplier for the specific product and lot. Consult that documentation before handling; do not assume a single temperature or shelf life applies to every material.

Stop handling the material, avoid further contact, and seek appropriate emergency or poison-control help. Call emergency services for severe symptoms.

Refer to published product or checkout dispatch estimates when available. Carrier delivery estimates describe transit expectations, not guaranteed arrival dates. Contact Poise if you need clarification before making a request.

If you have a tracking number, use Order Tracking to follow the relevant carrier’s tracking information. Tracking is available only when a tracking number exists. Existing accounts can review saved requests in Your account.

Email admin@poisebio.com promptly to ask about a modification or cancellation before receipt. Include your request or order number if available. Contacting Poise does not confirm that a change or cancellation has been made.

The no-refunds rule after receipt is separate from pre-receipt modification or cancellation requests. See the Refund Policy for the approved policy.

After your order is delivered, we do not issue refunds.

If the product delivered does not match your order, email photographs of it to admin@poisebio.com. We will provide the item you ordered without charging for it and pay the replacement shipping.

Please email product photos; the website contact form cannot accept attachments.

Purchasing is currently unavailable. At launch, planned supported payment methods are Visa, Mastercard, Amex, Discover, Apple Pay, Google Pay, subject to checkout availability.

Check the payment options displayed at checkout when purchasing becomes available. This page does not indicate that live payment processing is active.